Frequently Asked Questions

Lifetime warranty* for lighting solutions Peli™

Peli Products S.L.U. guarantees its torches for life* against breakage and manufacturing defects.
This warranty does not cover the bulb or batteries.
Peli™ will repair or replace any defective product at its sole discretion.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE REMEDIES SET FORTH HEREIN SHALL BE THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY. TO THE FULLEST EXTENT PERMITTED BY LAW :

  1. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  2. ALL OTHER IMPLIED WARRANTIES AND ANY NON-CONTRACTUAL LIABILITY ARE HEREBY DISCLAIMED AND EXCLUDED.
    TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELI™ BE LIABLE FOR ANY CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR INDIRECT DAMAGES, OR ANY SPECIAL DAMAGES WHATSOEVER, WHETHER OR NOT ANY CLAIM FOR SUCH DAMAGES IS BASED ON A WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE, and Peli™'s liability to the purchaser for damages shall in no event exceed the purchase price of the product for which damages are claimed damages and interest.

To file a warranty claim, the buyer must contact the company Proteclight.
All warranty claims must be made by the buyer as soon as possible. In the event that the product is defective in accordance with the terms and conditions hereof.
The company Proteclight will inform the buyer if his Peli™ lighting will be repaired or replaced, at its sole discretion.
Any claim under warranty of any kind will be denied if the Peli™ lighting has been altered, damaged or physically modified in any way, or subject to abuse, misuse, neglect or accident.
Some countries do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may have other rights, which vary from country to country. In particular, consumers have legal rights under applicable national legislation relating to the sale of consumer goods. This warranty does not affect these rights.

* Lifetime warranty not applicable if prohibited by law.

1 YEAR LIMITED WARRANTY FOR HARD-TO-REACH AREA LIGHTING SYSTEMS RALS PELI™

Peli Products, S.L.U. ("Peli™") warrants its Remote Area Lighting Systems (RALS) to be free from defects in materials and workmanship for a period of one year from the date of purchase. This warranty applies only to the original purchaser and is not transferable.

TO THE EXTENT PERMITTED BY LAW :

  1. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ;
  2. ALL OTHER IMPLIED WARRANTIES AND ANY NON-CONTRACTUAL LIABILITY ARE HEREBY DISCLAIMED AND EXCLUDED.
    TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELI BE LIABLE FOR ANY INTANGIBLE, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY SPECIAL DAMAGES WHATSOEVER, WHETHER OR NOT A CLAIM FOR SUCH DAMAGES IS BASED ON A WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE, and Peli™'s liability to the purchaser for damages shall in no event exceed the purchase price of the product for which damages are claimed.

Upon presentation of a dated and valid proof of purchase, Peli™ will repair or replace any defective part, at its sole discretion.

TO THE EXTENT PERMITTED BY LAW, THE REMEDIES SET FORTH HEREIN ARE THE ORIGINAL PURCHASER'S SOLE AND EXCLUSIVE REMEDY. Any replaced product, or any repaired part, will be covered only for the remaining warranty period of the original product purchased.

To file a warranty claim, the purchaser must contact Proteclight. All warranty claims should be made by the purchaser as soon as possible.
In the event that the product is defective under the terms of this warranty, the authorized distributor will inform the purchaser whether the RALS will be repaired or replaced, at its sole discretion.
Any warranty claim of any kind will be denied if the RALS has been altered, damaged or physically modified in any way, or subjected to abuse, misuse, neglect or accident.
Some countries do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights, which vary from country to country.
In particular, consumers have legal rights under applicable national legislation relating to the sale of consumer goods. This warranty does not affect these rights.